Thank you for shopping with Advert Sphere Digital. As we deal in customized printing and signage products, we request you to carefully review our shipping and delivery policy before placing an order.

1. Nature of Products

All products offered by Advert Sphere Digital are made-to-order and customized based on customer specifications such as size, design, material, color, and content.
Due to this nature, timelines and policies may differ from standard e-commerce products.

2. Order Confirmation & Processing

  • Orders are processed only after full payment confirmation.
  • Once an order is confirmed, it is sent for production.
  • Standard processing / production time: 2 to 3 business days, depending on:
    • Product type
    • Design complexity
    • Quantity ordered
  • Orders are not processed on Sundays or public holidays.

3. Shipping Coverage

  • We deliver across India using local and national courier partners.
  • Local deliveries may be fulfilled via in-house or third-party logistics.
  • National deliveries are shipped through reputed courier services.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on:
    • Product size and weight
    • Packaging requirements
    • Delivery location
  • Some large-format or fragile signage products may attract special handling or transport charges, which will be communicated before dispatch.
  • Free shipping, if applicable, will be clearly mentioned during promotions.

5. Estimated Delivery Timeline

  • Dispatch timeline: After completion of production.
  • Estimated delivery time after dispatch:
    • Local deliveries: 1–3 business days
    • National deliveries: 3–7 business days
  • Delivery timelines are estimates and may vary due to courier operations, location, weather conditions, or unforeseen circumstances.

6. Dispatch & Tracking

  • Once shipped, customers will receive a dispatch confirmation via email or SMS.
  • Tracking details will be shared where available.
  • For large or bulk orders, delivery coordination may be done via phone.

7. Delays & Liability

  • While we strive to meet committed timelines, Advert Sphere Digital shall not be held responsible for delays caused by:
    • Courier partner issues
    • Natural calamities
    • Government regulations
    • Incorrect or incomplete address details provided by the customer

8. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping information.
  • In case of incorrect address, unavailability, or refusal to accept delivery:
    • Re-shipping charges will be borne by the customer
    • Orders may be cancelled without refund of shipping or production costs

9. Damaged Products in Transit

  • If the package is received in damaged condition, customers must:
    • Inform us within 24 hours of delivery
    • Share clear photos/videos of the damaged product and packaging
  • Damage claims will be reviewed and resolved on a case-by-case basis.
  • Damage caused after delivery will not be covered.

10. No Returns or Cancellations on Customized Products

  • Since all products are custom-made, we do not accept returns, exchanges, or cancellations once production has started.
  • Please review all order details, designs, sizes, and content carefully before confirming your order.

11. Contact Information

For any shipping or delivery-related queries, please contact:

Email: support@advertsphere.in
Phone: +91 9825918710
Business Hours: Mon to Fri 10:00 AM to 6:00 PM

1. Returns & Refund Policy

Thank you for shopping with Advert Sphere Digital. As we specialize in customized printing and signage products, please read this policy carefully before placing an order.

Customized Products

All our products are custom-made based on customer specifications such as size, design, material, color, and content.
Because of this, returns or refunds are not accepted once the order is confirmed and production has started.

Cancellations

  • Orders cannot be cancelled once they are approved and moved into production.
  • Please double-check all details (design, spelling, size, quantity) before confirming your order.

Damaged or Defective Products

We take quality seriously. If you receive a product that is damaged during transit or has a manufacturing defect:

  • Contact us within 24 hours of delivery
  • Share clear photos/videos of:
    • The product
    • Outer packaging
  • After verification, we may offer:
    • A replacement, or
    • A partial/full refund (at our discretion)

No Refunds for:

  • Design approval mistakes made by the customer
  • Color variation due to screen vs print difference
  • Minor size or alignment variations within industry standards
  • Delays caused by courier partners or external factors

Contact Us

For support, reach us at:
Email: support@advertsphere.in
Phone: +91 9825918710