At ADVERT SPHERE DIGITAL, we aim to provide our clients with high-quality digital services and a smooth experience. Please read our Refund & Cancellation Policy carefully before making a purchase.

1. Cancellations

a. Service-Based Projects

  • You may request to cancel a service before work has commenced. In such cases, a full or partial refund may be issued depending on administrative or setup work already completed.
  • Once a project has started or deliverables have been shared, cancellation is not possible, and no refund will be issued.

b. Monthly or Subscription Services

  • Cancellation requests for ongoing or subscription-based services (such as digital ads or social media management) must be made at least 7 days before the next billing cycle.
  • No partial refunds will be provided for mid-cycle cancellations.

2. Refunds

As most of our services are digital and custom in nature, all sales are generally final and non-refundable once work has begun or assets have been delivered.

However, we may offer refunds under the following conditions:

  • Duplicate payment made in error.
  • Non-delivery of service, due to a verified fault on our side.
  • Project not initiated within 7 business days of payment, and no clear communication has been made from our side.

Refund requests must be submitted within 7 days of payment.

Note: Refunds, if approved, will be processed within 7–10 business days and credited back to your original method of payment.

3. No Refund Conditions

Refunds will not be issued under the following circumstances:

  • Client changes their mind after the order is confirmed.
  • Project delays caused by client non-cooperation, lack of communication, or delay in providing necessary assets.
  • Dissatisfaction based on subjective preferences after project completion when the service was delivered as per agreed terms.

4. How to Request a Refund or Cancellation

To request a refund or cancel a service, email us at [Insert Support Email] with the following details:

  • Your name and contact number
  • Order ID or invoice number
  • Reason for cancellation or refund request

Our support team will evaluate your request and respond within 3–5 business days.

5. Contact Us

If you have any questions about this policy, please reach out to us:

ADVERT SPHERE DIGITAL
Email: sales@advertsphere.in
Phone: +91 98985 77730